Terms of Service

Last updated: 29 August 2026

1. About these terms

This website is operated by VELNA LLC ("VELNA Somn", "we", "us"). By visiting velnasomn.com or placing an order you agree to these Terms of Service, together with our Privacy Policy, Refund & Return Policy and Shipping Policy, each of which forms part of these terms.

2. Using the site

You must be at least the age of majority in your state to place an order. You agree not to use the Site for any unlawful purpose, not to attempt to interfere with its security, and not to reproduce or resell any part of it without our written permission.

3. Products

We take care to describe and photograph our products accurately. Colours may appear differently on different screens, and small variations between an item and its photographs are normal. We reserve the right to change or discontinue any product at any time.

Our products are designed for relaxation, comfort and everyday wellbeing. They are not medical devices and are not intended to diagnose, treat, cure or prevent any disease or condition. If you have a medical condition, are pregnant, or have any concern about whether a product is suitable for you, speak to a qualified healthcare professional first.

4. Orders and pricing

All prices are in US dollars and may change without notice. Placing an order is an offer to buy; we accept it when we send you a confirmation email. We may refuse or cancel any order, including where a product has been listed at an incorrect price or is unavailable, and we will refund you in full if we do.

5. Payment

Payment is taken at checkout through our payment provider. By submitting your payment details you confirm you are authorised to use the payment method.

6. Returns

Returns and refunds are governed by our Refund & Return Policy.

7. Third-party links

The Site may link to third-party websites we do not control. We are not responsible for their content, products or policies.

8. Content you submit

If you send us reviews, photographs, comments or suggestions, you grant us a non-exclusive, royalty-free licence to use, reproduce and publish them in connection with our business. You confirm that the content is yours to share and does not infringe anyone else's rights.

9. Disclaimer and limitation of liability

The Site and our products are provided on an "as is" basis. To the fullest extent permitted by law, we exclude all warranties not expressly stated in these terms. Nothing here limits liability that cannot lawfully be limited, including for death or personal injury caused by our negligence, or for fraud. Where liability can be limited, our total liability for any claim relating to an order is limited to the amount you paid for that order.

10. Indemnity

You agree to indemnify us against any claim arising from your breach of these terms or your misuse of the Site.

11. Governing law

These terms are governed by the laws of the State of Florida, United States, without regard to its conflict of law rules. Any dispute will be brought in the courts located in Miami-Dade County, Florida.

12. Changes

We may update these terms at any time. The current version is always the one posted on this page, and the date at the top shows when it was last revised.

13. Contact

VELNA LLC
2125 Biscayne Blvd, Ste 204
Miami, Florida 33137
United States
purchasing@velnallc.com